мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ

Frequently Asked Questions

Services and Appointments

â–¼   What is the contact information for мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ Student Health?

Mailing Address: 5870 мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ South Drive Mobile, AL 36688

Phone number: (251) 460-7151

Fax number: (251) 414-8227

Email: studenthealth@southalabama.edu

â–¼   How do I schedule an appointment?
You can do this by calling (251) 460-7151 or by visiting the patient web portal.
â–¼   How do I cancel an appointment?
You can can cancel by calling (251) 460-7151 or by visiting the patient web portal.
â–¼   Will my parents know I visited the SHC?
No. All visits are strictly confidential.
â–¼   Once I graduate from мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ, can I be seen at SHC?
You are allowed one visit in the semester following your graduation. This visit is to get any referrals needed to continue care outside of мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ Student Health.
â–¼   Do you treat spouses and children of enrolled students?
No. Only currently enrolled students are eligible to be seen at SHC.

Health Insurance and Billing

â–¼   Does мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ offer a Student Health Insurance Plan (SHIP)?
Yes. The current мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ SHIP is provided by United Healthcare Student Resources. You can find out more about this plan by calling (251) 460-6022 or via email studentinsurance@southalabama.edu.
â–¼   How do I pay for a visit?
All charges for the visit will be billed to your insurance. Any remaining balance after the insurance company pays will be billed to the student.
â–¼   Do I have a co-pay?
Most likely. You will need to check with your insurance to see how much. Those students with the SHIP do not have a co-pay when seen at SHC.
â–¼   What if I can not pay at the time of visit?
At SHC we do not turn anyone away for being unable to pay. We will bill for any remaining balance that insurance does not cover.
â–¼   If I do not have health insurance can I be seen?
Yes. Students are not required to have insurance to be seen at SHC. We do recommend that students are covered under an insurance plan to help offset the cost while attending мÓÆÂÁùºÏ²Ê¿ª½±×ÊÁÏ. You will be billed for all services performed at SHC at a rate decided by SHC.
â–¼   I have a billing question, who to contact?
You can call SHC at (251) 460-7151 for any billing questions.
â–¼   Are services free?
No. All services will be billed to your insurance.

Medical Care

â–¼   Do you have after hours care?
No. You may call and leave a message for the staff to return the next business day. If it is an emergency please dial 911 or go to the nearest Emergency room.
â–¼   I am not feeling well and no appointments are available. What should I do?
You can call (251) 460-7151 to speak with a triage nurse.
â–¼   Are class excuses provided?
Class excuses are given at the discretion of the provider. You must be seen by one of our providers to receive a class excuse.

Privacy and Confidentiality

Immunizations and TB screening

â–¼   What are the immunization requirements for new students?
All students born after 1956 must show proof of 2 doses of a measles containing vaccine, one of which must be a MMR. Also you will need to fill out a TB questionnaire. All students living on campus and all international students must have received a meningitis vaccine (ACWY) within the last 5 years.